1
Insperity Group Health Plan enrollment basics
Participation is not automatic. Eligible employees must enroll for coverage in the group health plan.
Your 30-day* initial enrollment period begins the day aer any applicable waiting period ends. The first day of your initial
enrollment period is also your benefits coverage effective date.
Submit your completed enrollment request within 30 days* of the beginning date of your eligibility to enroll.
If you do not submit an enrollment request to Insperity within your initial enrollment period, you are considered to have
waived Insperity-sponsored group health coverage. Please note that you are not required to enroll.
* Or any longer period required by a state insurance law that applies to your coverage.
Once you’ve submied a benefits enrollment request for group health coverage:
Please allow two weeks from the date Insperity receives your completed enrollment request for your enrollment to be
processed by Insperity and your insurer.
Your enrollment must be active in your insurer’s member system for you to have access to benefits services at in-network
coverage rates, copays and/or coinsurance. You may call Insperity at 866-715-3552 to determine whether your coverage has
become active in your insurer’s system.
You may have to pay out-of-pocket for any eligible expenses you incur before you are active in your insurer’s system.
Once you are active in your insurer’s system, you may file a claim for reimbursement. Claim forms are available through your
insurer’s member website or by calling the member services number on your insurance ID card.
If you need to contact your insurer before you receive your insurance ID cards, you can find insurer contact information
online at portal.insperity.com, or by calling the Insperity Contact Center at 866-715-3552.
It can take up to four weeks to receive your insurance ID cards by mail once you become active in your insurer’s systems.
However, you may be able to access them sooner by printing them from the insurer’s member website (or by using the
insurer’s app) once you have registered with your insurer online. ID cards are issued for Insperity medical and dental
coverage. No ID card is issued or needed for vision coverage.
Insperity medical and
prescription benefits
(Availability of prescription coverage
is tied to medical enrollment.)
Insperity dental benefits
UnitedHealthcare (UHC) Dental
Insperity vision benefits
Vision Service Plan (VSP)
To contact your health insurer’s
member services, call the number
on your medical insurance ID card.
Your group policy and member ID
numbers are also located on the card.
(Not included in all Insperity benefits packages
that offer group health plan coverage.)
UHC Dental Member Services:
877-816-3596
UHC Dental Website:
myuhcdental.com
(Not included in all Insperity benefits packages
that offer group health plan coverage.)
VSP Member Services:
800-877-7195
VSP Website:
vsp.com
Quick reference
Quick Reference
The Insperity Contact Center
Weekdays, 7 a.m. to 7 p.m. Central time
Toll-free: 866-715-3552
Insperity Premier
TM
Online: portal.insperity.com
Quick Reference
The Insperity Contact Center
Weekdays, 7 a.m. to 7 p.m. Central time
Toll-free: 866-715-3552
Insperity Premier
TM
Online: portal.insperity.com
2
Please notify Insperity of address changes
You are obligated to notify Insperity of any mailing address changes you may have at any time while you are an
Insperity employee. As your co-employer and as plan sponsor of Insperity benets plans, it is important for Insperity
to have your current mailing address on record so that we can confirm your benefits eligibility status, notify you of
any changes and ensure your uninterrupted access to Insperity-provided employee account records and the benets
that are available to you. Providing Insperity with both a current mailing and email address also ensures that you receive
important periodic benefits-related communications from Insperity or your insurer.
Insperity Premier™
Find answers to your questions online, anytime:
portal.insperity.com
Once your employee data is active in Insperity’s systems,
you may create an account at portal.insperity.com to access
benefits information and enroll online.
Your secure account access will allow you to:
Enroll online for Insperity benefits
Find comprehensive benefits information,
documents and forms, including a Summary of
Benefits and Coverage for your elected medical
coverage option, Summary Plan Descriptions,
Insurer Benefits Descriptions and more
View your paycheck stubs, manage employment
information and sign up for electronic delivery
of your paystubs and/or W-2s
Find answers to general benefits questions
Find network providers in your area through links to
insurer websites
Designate or change your insurance beneficiary(ies)
Find general information about your insurer, such as
phone number or address
Find answers to general questions about
COBRA coverage
The Insperity Contact Center
Weekdays between 7 a.m. and 7 p.m. Central time
866-715-3552 | contactcenter@insperity.com
Comprehensive customer assistance system to support
you at every stage of your Insperity experience.
Call the Insperity Contact Center when you:
Have general questions about your Insperity
benets enrollment status
Have questions regarding the differences
between coverage options available to you
Need to contact your insurer before you receive
your insurance ID cards
Have contacted your insurer and its records
show that you are not active in its system
Need to change your benefits mid-year due
to a qualifying change in status that permits
an election change
Move out of your area, and you want to see
if you are eligible to change your current
coverage option election
IMPORTANT: The Contact Center cannot answer
questions on what services are or are not covered,
or how benefits will be paid. You must call your
insurer’s member services group for this type of
benefits information. You can find your insurer’s
contact information on your insurance ID card or
online at Insperity Premier.
Your Insperity contacts
Employee Assistance Program (Optum
®
)
Toll-free: 866-402-0003
TTY/TDD: 800-855-2880
Commuter Benefits (WageWorks
®
)
Toll-free: 877-924-3967
Health FSA Claims (UnitedHealthcare)
Toll-free: 800-331-0480
Your Health Insurer’s Member Services Dept.:
Find the toll-free phone & your Group Policy no. on your insurance ID card.
Employee Assistance Program (Optum
®
)
Toll-free: 866-402-0003
TTY/TDD: 800-855-2880
Commuter Benefits (WageWorks
®
)
Toll-free: 877-924-3967
Health FSA Claims (UnitedHealthcare)
Toll-free: 800-331-0480
Your Health Insurer’s Member Services Dept.:
Find the toll-free phone & your Group Policy no. on your insurance ID card.